Frequently Asked Questions

There sure is! We are located in the Clarinda Village shopping complex so you will never be short of finding a park. Just keep in mind if your appointment is during the time of school drop-off/pick-up give yourself an extra 10 minutes spare as the car park may be crazy during this time!

We do require a $100.00 non-refundable deposit to make a booking. This will be deducted off the final price of your booking. You may pay the deposit over the phone, at the salon, or via bank transfer.

A typical colour service is around 3-4 hours. This allows for your consultation, colour application, toning & styling etc. Please note that colour corrections may require more time to perfect.

Oily hair can often make it easier for us to foil so clean hair isn’t always necessary! Just come as you are.

Of course! Call into our salon for a consultation and we’ll work out together what the best option/s are for you, your hair and its health!

Going from dark to light will largely depend on your colour history and the condition of your hair – and it will definitely take time! This type of change can often take a few appointments spaced over a number of months to ensure your hair stays as strong and healthy as possible during the process.
We stock everything from shampoo to de-tangling hair brushes! Our favourite stocked brands are Matrix, Olaplex, Evo & Fanola.

Firstly take a look at our ‘services’ page where you will find all of our services and pricing. Each client may vary depending on the situation, hair type and length but this will give you a good range. Alternatively you can call or text us with a photo of your hair for a more personalised quote!

In order to secure your ideal appointment time, please be sure to book your appointment 4-6 weeks in advance. Dates can be changed up to 48 hours prior if needed. Otherwise there will be a cancellation fee added to your next appointment. For bookings on Saturdays and evenings you may need to book 2 appointments in advance to secure a spot. Especially during the Christmas period.

We sure do! We accept all major cards, cash and bank deposits. (We don’t accept American Express)

Yes, we provide bridal hair services and styling for various special occasions. Please contact us to discuss your event’s requirements.

The duration of a hair colour session depends on the complexity of the colour and the length of your hair. On average, it may take [X] hours.

Yes, we offer different types of hair extensions suitable for all hair lengths. Our stylists can recommend the best option for you.
We frequently offer promotions and seasonal discounts. Check our website or social media pages for the latest offers.

Balayage involves hand-painted highlights, while ombre creates a gradient effect from dark to light hair colour . Our stylists can explain the details during your consultation.

Certainly! We’ll gladly share tips and product recommendations to help you maintain your hair colour and keep it looking fresh.

Still have a question?